,Why Buy From Norco RV Center?
Well, I am going to give you many reasons, including why you should not waste your time with any other dealership. I will share with you my personal experience with Norco RV as well as the horrible experience I had with the other guys. If you are in the market for a toy hauler, travel trailer, 5th wheel or any other recreational vehicle new or used you are in great hands with Robert, Mark, Joe and their team at Norco RV.
Why not the other RV dealers?
I'm going to keep this part short and sweet! We went to two other dealers before Norco RV and I will tell you it was a horrible experience with those guys. We got to the first dealer, a huge well known dealership in Colton, and it was raining. A service rep came up and said the salesmen were in a meeting and someone would be out in a minute. My wife, 5 year old daughter, and I were waiting in the rain for over 15 minutes. When the salesman came out we told him what we wanted. He showed us 2 trailers. Yes 2! He then asked us what he had to do to get us to buy today. We told him multiple times that we were just looking and had a few more dealers to check out. Then he said he had to go to talk to his kids mom, leaving us in the trailer he was showing us. We were in the trailer for over 30 minutes. We had to go look for him and his assistant came over. Long story short. He refused to show us any used trailers. He never came back to see us. He left us in the rain. Not cool and just not a good way to treat people. So, why Norco RV you ask? Well I am going to tell you in the 4 points below.
Above And Beyond Service
We walked onto the lot at Norco and we were very warmly greeted by Joe, a salesman, and he said "Hey guys, what can I help you with". We told him what we were looking for and he proceeded to take us around the lot and showed us new, used. big. and small. He didn't even care if we were ready to buy or not. He was totally proud of every RV he had in inventory. Oh, it was raining as well. We went home after that and I knew that this guy really cares and it must be a reflection of the company as a whole. My wife agreed. We traded a few texts back and forth for a few days, but he was never pushy. The guy from the "Colton Dealer" on the other had was very pushy. Leaving VMs asking what he had to do to sell us that 1 single imparticuler trailer. Really? Anyway, after a month of looking online, and at all of Norco RV Centers reviews on facebook, instagram yelp, and youtube we knew we wanted to buy from these awesome people at Norco RV Center.
No Pressure Sales
We were never pressured to buy anything at Norco RV. In fact we felt completely comfortable throughout the entire process. From the time we walked onto the lot until we drove our travel trailer off of it. Everyone there was very helpful. They were quick to answer all of our questions even though they have probably heard them all thousands of times. They were all happy to help us even if they knew we might not buy from them. They actually enjoy teaching people about the RV world and especially to newbies like us who totally appreciate it.
They Actually Care
Robert and Joe took time educating us, walking us through the entire process, and not rushing us through anything. Robert actually took over an hour walking us through our trailer after we purchased it. Making sure everything was in working order from the light switches, to the slide outs, to the doors, and locks. He went into detail on everything. He has people who also do that for him, but I think it's awesome that the owner jumps in and leads by example. That is why his team is so great. Integrity and honesty are the to words that come to my mind when I reflect on our experience with Norco RV.
They Are The Experts
Robert, Mark, Joe, Jesse, and Brandon are relentlessly committed to selling quality trailers as well as being committed to being quality people who actually care about their customers. You can just see for yourself by checking out all of the 5 star reviews by clicking the YELP here. They are the experts in their industry. If you are in the market for an RV I highly recommend you go talk to the team here at Norco RV Center. Go on their website at https://www.norcorvcenter.com/ or give them a call at 1-888-315-1487.